The story of the project

- The project is born from the observation of clothing stores, where customers cannot call staff or request assistance directly from the fitting room (for example to search sizes, replacement of a garment, request for help, etc.).

- Furthermore, the statistical monitoring on the use of all the fitting rooms and of the types of staff calls (times and frequency of use of each etc.), would be very useful for commercial purposes.

- Finally, the presence of an IOT device within each fitting room allows the "occupied" signal, but also to reduce energy waste, as the lighting and the ventilation system can only be turned on when the fitting room is actually occupied by a customer.

Architecture

Presentation

This video represents how the project is composed, its functionality and how it is used by customers in the Smart Fitting Room:

Functionality

1) Detection of the presence of people in the dressing room with automatic ignition of ventilation, light, bell and red light of occupied. Each presence is reported and stored on the cloud to allow subsequent presence statistics.

2) Remote management from App or Cloud for the staff of clothing store and complete statistical analysis of the use of the dressing rooms on PC, tablet, smartphone or smartwatch.

3) Complete management of calls to staff and related answers to the customer, using the display of messages and the sound of the bell.

4) Ventilation management, to customize the climate of the smart fitting room.

5) Automatic messages and direct communications to the customer, by pressing a button on the tablet or text typing from the PC or tablet / smartphone / smartwatch app.

6) Multi platform data collection of attendance in the dressing room, environmental data, consumption of the dressing room and data of calls to the staff.

7) Automatic shutdown of light and ventilation of the smart fitting room just the customer leaves, to maximize energy savings and allow total statistics on the use of the dressing room and its consumption.

Possible system extensions

• Adding the QR Code scan of the personal code, to register the operator who carried out the assistance required by the customer

• Scalability of the system to all the stores of the same affiliate chain, to have global statistics on presence, times and frequencies of use of the fitting rooms, consumption and types of assistance carried out by each individual staff component

• Adding audio intercom features, for customer support by staff without going to the fitting rooms

• Adding other languages for automatic messaging

EXPANDED TECHNICAL DETAILS

Retail Experience Enhancement

This "Smart City" style project uses IoT to improve the clothes-shopping experience.

• Inventory Tracking: Each garment has an RFID Tag. When a customer enters the fitting room, a scanner identifies the item.
• Customer Interaction: An OLED or LCD screen inside the room displays the item's available sizes and colors.

Cloud Request Logic

• Arduino IoT Cloud: If a customer needs a different size, they press a touch-button. A request is sent via WiFi to a "Staff Tablet," notifying employees exactly which room and which item needs assistance, streamlining the retail workflow.